Our pledge to you, our customer
Oakvale Pine respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our on-line information practices and the choices you can make about the way your information is collected and used.
Your personal information: what we collect and how we use it
When you purchase products from Oakvale Pine we collect your name, address, telephone number, e-mail address and credit card information.
First, we use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we share your personal information with outside parties to the extent necessary to fulfill your order.
1. Your first purchase from Oakvale Pine – We use the information you provide to:
a. Automatically place you on our e-mail newsletter list to receive e-mail newsletters of new products and sale items, unless you decide to unsubscribe at time of registration.
b. Subsequent purchases from Oakvale Pine – If you have purchased products from Oakvale Pine before, unless you click the link to edit your subscription profile at the time your order is confirmed, your subscription status will remain unchanged.
2. Whether you are making a first purchase or any subsequent purchase, if you later decide that you want to be removed from a list , simply follow the instructions in the section “Unsubscribing” below.
3. When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with, special offers and updates about products and services. You can unsubscribe from our e-mail newsletters at any time by clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us.
4. Upon completing your purchase, we may present other offers via e-mail newsletters.
At any time you can unsubscribe to our newsletter/mailing list sending an e-mail to [email protected], with the word REMOVE in the subject line.
Requests to be unsubscribed will be processed immediately, however you may receive additional newsletters for up to 1 week. Delays may occur if the e-mail address or postal address information you provide does not match the information in our database.
Links to/from Other Sites
To enhance your shopping experience, Oakvale Pine may have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to Oakvale Pine from a link from an External Site. These other web sites will have their own rules on privacy that you should review. Oakvale Pine is not responsible for the privacy policies of External Sites.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Credit Card details and Security
No Credit Card details will be kept by our systems. When you decide to re-purchase you will have to re-submit your credit card details. This is for YOUR security.
Notice of Changes